Frequently asked questions
Product Safety
At Southern Wild Pet Treats, the safety and happiness of your pet is our top priority. We recommend always supervising your pet while they enjoy their treats, as chewing behaviour can vary between animals. Take time to observe and understand your individual dog's chewing style — some dogs are gentle chewers while others are more enthusiastic, and treats should be selected accordingly. Incidents involving pet treats are rare, however Southern Wild Pet Treats accepts no responsibility for any adverse reactions or incidents that may occur. All treats are intended for animal consumption only and should be stored in a cool, dry place out of reach of children. Always ensure fresh water is available.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.